Double check the VIN
The VIN was unable to be validated.
Send this text to the customer:
Please confirm your VIN is XXXXXXXXXXXXXXXXXX on the XXXXXXXX. Sorry for the inconvenience!
Set pend that looks like this in ECRM. (Due 10 Days out)
UMEMO: VIN Validation on the 2020 Ferrari; sms
12/25
Once received, send remarks through NECHO that VIN is correct or update correct VIN.