HiddenATP Email HiddenUser Type HiddenUser Type Hiddens3email Hiddenfirstname Choose your agent:*Please fill out other fields.Which "Address Changes" tasks are you working? Out of State In State - Homeowners In State - Renters In State - Auto In State - Life SFPP Double check that EVERY policy has a change of address request.Sometimes, CCC will only submit a change on one policy, so you need to double check the entire household. Verify the address in ECRM is accurate!Send "Returned Mail (SMS=dym)" Email Template 's Email Templates Returned Mail (SMS=dym) 's Email Template Returned Mail (SMS=dym) Send "DYM" Text Script Did you move? We received returned mail – please call/text to let us know your correct mailing address.You may be losing a customer!Contact the customer to verify if the out of state address is accurate. If you don't reach them, but are certain the address needs to be changed, do the SFPP and life policies only now. Set a 10 day follow up for the rest.You must make contact with the policyholder!You cannot change the address on a homeowners policy without a clear explanation in the notes. For example, underwriting/service will ask what happened to the old house? Is it for sale? Vacant? Rented?You must make contact with the policyholder!You can only do address changes on renters with a new application. This is an opportunity to give them a free upgrade. Be sure to use the Renter's Change of Address email template.You must make contact with the policyholder!The change is done through NECHO. Be aware that the new address could be in a new territory, and cause the premium to go up OR down!You must make contact with the policyholder!The change is done through NECHO.You must make contact with the policyholder!The change is done through the SFPP account. While you are making this change, be sure to put the person in charge of insurance as the 1st name on the SFPP account.That way, future BOD notices will come in against that person!