HiddenUser Type Which "Notify Agent" tasks are you working? This policy will be dropped Life Persistency Originator equals CCC Service, Internet Caution Letter Oh No! We've got to get out in front of this!The reason the policies are getting dropped is most likely in an email in the Auto Underwriting folder in Outlook. It is important to tag the agent to let them know what is going on so they can appeal or follow up with the customer for required information. Time Sensitive!Underwriting wants to send a caution letter to the insured. Review and determine whether or not it should be mailed. You only have a few days to stop the letter so get on it! **A lot of times the agent will want to be tagged on the task so they can determine whether or not the letter goes out. Potential Chargeback!Review the life policy with your team, and hopefully a payment will be made soon. A chargeback may be applicable. Time sensitive alert!Make sure these tasks are down to 0 every day. The CCC usually sends time sensitive notes to us, and these should be reviewed 1st thing in the morning and throughout the day.